Description

• Collaborated with Grant Thornton to research and develop strategies for enhancing operational efficiency within the banking sector in Ireland.
• Conducted in-depth analysis to identify alternative pillars and activities related to service management that can optimize operational performance specifically for financial institutions.
• Explored emerging trends in operational efficiency within the financial sector and assessed their relevance to advising clients effectively.
• Evaluated potential benefits and risks associated with implementing alternative operational pillars and activities, drawing insights from cross-industry comparisons.
• Produced a detailed report communicating research findings, insights, and actionable recommendations for Grant Thornton's client advisory services in the financial sector.

This project significantly enhanced my understanding of operational excellence strategies and improved my ability to deliver strategic recommendations tailored to the specific needs of financial institutions.